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Today's News
Windows XP SR 2: provides better protection against viruses, hackers, and worms, and includes Windows Firewall, Pop-up Blocker for Internet Explorer, and the new Windows Security Center.
Internet Explorer 6 SR 1: Internet Explorer 6 Service Pack 1 updates the Internet Explorer 6 core technologies in Windows® XP Home Edition and Windows XP Professional.
DirectX 9.0c End-User Runtime: End-User Runtime will update your current version of DirectX — the core Windows® technology that drives high-speed multimedia and games on the PC.

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Terms of Service Agreement: Service is limited to Upstate New York, outside of the Greater Rochester area outside of Monroe County may required additional travel fees. Consulting / Evaluations are billed at an hourly rate just like normal service. DSM Electronics, Inc. does not charge on-site fees, most companies charge on-site fees before the service technician arrives in addition to their hourly rate - we do not. DSM charges on the quarter hour for service as soon as the technician arrives on site. (with a minimum of one hour) Once service has been completed by the technician for that day or period full payment for service and/or parts & supplies is required in the form of Check, Credit Card, and/or Cash. (payment terms are only granted to existing business customers with a favorable payment history) See service rates on support page.

Remote Repair
requires high-speed internet access & the ability to access the internet. If you are unable to access the internet than the Remote Repair option is not possible and on-site service is required. You must have Windows 98 Second Edition, Windows ME, Windows 2000, Windows XP Home, or Windows XP Professional to also qualify for Remote Repair. For Windows 98SE, Windows ME, or Windows 2000 customers you must have the ability to download and install a Remote Access client from our servers. (a valid Credit Card is required for Remote Service) Remote Service Area is not limited and can be performed world wide.

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